Privacy Policy
This Privacy Policy explains how Empowered Products, Inc. (USA) handles personal information in accordance with the Australian Privacy Act 1988.
1. Collection and Use
We collect information such as your name, address, and email to process orders and respond to inquiries. We utilize an internal management platform ("Access") to handle your data securely.
2. Overseas Data Disclosure
By using this website, you acknowledge that your personal information will be transferred and stored overseas, specifically:
- France: Our dedicated servers and databases are hosted with OVHcloud in France.
- USA: Technical email delivery is managed via SendGrid (Twilio) and our HQ in Nevada.
We take reasonable steps to ensure these overseas recipients handle your data in accordance with the Australian Privacy Principles.
3. Logistics and Fulfillment
Order details are shared with our third-party fulfillment partner in Australia to facilitate the picking, packing, and delivery of your products.
4. Cookies
We use strictly necessary functional cookies (such as a "Cart" cookie) to enable the shopping experience. We do not use third-party tracking or marketing cookies.
5. No Sale of Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Access and Complaints
You have the right to access and correct your personal information. For inquiries or complaints, contact us via our website. If we do not resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC).
